Partner testimonials
Find out what our partners have to say about working with Ingeus.
South Bank Employers’ Group, London
South Bank Employers’ Group is a current sub-contractor to Ingeus on the ESF programme. We are delivering an end-to-end service with responsibility for a certain number of job outcomes each year over the three-year period (July 2008 to June 2011).
Ingeus’ approach to contract management is spot-on – a good balance of allowing us/trusting us to get on with delivery mixed with the right level of contract management and support. We find it very comfortable working with Ingeus as they have a very good process in place in terms of how swiftly they put our job start, job outcome paperwork onto their system, which means our payments are always correct and on time.
The staff we liaise with at Ingeus are friendly, knowledgeable and always willing to help. We are very pleased to be one of their partners and we hope our valued partnership will continue well into the future.
Anita Konczak, Head of Employment Programmes
Interact, London
Interact has been working with Ingeus as a subcontractor for ESF since July 2009. In all our dealings with Ingeus, I have found them to be professional, friendly and supportive. They are a flexible company and have always tried to accommodate our needs.
It’s the first time that Interact has been involved in an employability programme for job seekers. We are very happy that it has been with Ingeus. All the Ingeus staff that I have dealt with are enthusiastic, energetic and entirely solution-focused. Interact hopes to continue a close, supportive relationship with Ingeus.
Verity Fletcher, Business Development Consultant
P3, London
P3 have been working with Ingeus as a sub contractor on the REACH programme since September 2010. During this short period, we have found Ingeus professional, supportive and extremely helpful in assisting us to set up and deliver the REACH programme.
The partnership has assisted us to develop our services further, reach new clients and provided us with new ideas on engaging clients. We have a dedicated point of contact at Ingeus, who visits the service monthly, and has been extremely helpful in reviewing our progress and providing suggestions for improvements as well as highlighting successes.
Alison Marjoram, Associate Director
Inverclyde Community Development Trust, Greenock, Scotland
Partnering with Ingeus, we have experienced a two-way dialogue which is open and honest particularly in the setting up of systems of communication and monitoring. We believe that both parties have benefited from this partnering
The benefits to the Trust include exposure to contract management systems imbedded through communications process, IT systems and local interface with Ingeus Greenock.
The benefits to Ingeus include our local knowledge, client relationships, experience of delivery and our community development approach.
The combined result has proven to be a successful partnership built on a continuous two-way learning process where the central focus is personalised support to achieve positive employment outcomes for clients.
Theresa Cunningham, Operations Manager Employability
Derbyshire and Nottinghamshire Chamber of Commerce, East Midlands
The success of our partnership relies largely on how Ingeus interacts with our staff. Experience tells us the right approach is necessary or nothing moves forward and that would impact on not just our contract but also Ingeus’ outcomes.
The Ingeus working method has been approachable, supportive and encouraging, which has created an atmosphere of partnership-working rather than isolation.
They are available to discuss and support us with our decision-making. They also offer solutions to problems rather than punitive measures, which take us both forward as partners.
Sarah Temperton, Head of Training
Groundwork London
Groundwork has worked with Ingeus across London since 2003 on a wide range of programmes through New Deal, ESF and LDA funding. During that time Ingeus have always been supportive, thorough and positive in their attitude towards Groundwork as a subcontractor. They have a clear focus on targets without losing their sense of value in the quality of support offered to individual clients.
We feel a respected partner: we are enabled to deliver and our new ideas are listened to and taken on board. We hope to continue this excellent working relationship into the future.
Graham Parry, Director of Youth, Employment & Skills
Triage
Working with Ingeus has been a positive development opportunity for Triage, allowing both organisations to capitalise on our shared principles and objectives and create a partnership that supports our continuous improvement.
Monthly contract reviews have provided a platform for us to share expertise, fine-tune the delivery model to meet local dynamics and maintain a focus on performance objectives. The success of this approach is evident in our performance outcomes.
Sarah Sanderson, Operations Director
DHP Scotland Ltd
DHP Scotland is currently sub-contracted by Ingeus to provide the
Working alongside Ingeus has allowed us to develop and build on our success in running similar programmes in
The result has been that we now feel we have a successful programme that can be adapted easily to fit the proposed changes by DWP surrounding the Work Programme. We have built a good working relationship with Ingeus in these areas and hope that we can continue to work alongside them in helping clients start successful and lasting businesses.
Action for Blind People
Ingeus as a prime contractor are simply first class. The focus of the contract is truly on ensuring the best service possible for clients and the Ingeus team I work with are consistently efficient, responsive and supportive.
David Newbold, Assistant Head of Region
